- What file formats do you process?
- My product has not been delivered yet. What can I do?
- My delivery address is wrong or has changed. What should I do?
- What products do you offer?
- Who should I contact if I have a question about my bill?
- What options does the Product Designer offer?
- Will my images be processed prior to printing?
- What advantages does the newsletter offer?
- Can I pick up my order personally?
- Do you have an express delivery service?
What file formats do you process?
We process the following formats. JPG (jpg, jpeg) and TIFF (tif, tiff). The standard format used by most digital cameras is JPG format.
My product has not been delivered yet. What can I do?
If your order happens not to have arrived on time, you can track the delivery on www.dpd.com.
My delivery address is wrong or has changed. What should I do?
Unfortunately, your address can't be changed retrospectively due to fast order processing.
What products do you offer?
We produce exclusively for our customers: posters, laminated posters, canvases, Forex sheets, dibond aluminium, acrylics, light boxes, backlit foils, PVC sheeting, adhesive foils, photo wallpaper, photobooks and photo calendars.
Who should I contact if I have a question about my bill?
Please contact our customer service directly in this case.
What options does the Product Designer offer?
The posterXXL Product Designer lets you design an individual product. Upload your photo, select the material, size and special product type, and apply a special effect to your photo if so desired. In preview mode you can view your work of art directly in a realistic environment.
Will my images be processed prior to printing?
No. We print your image exactly the way you send it to us. When choosing a format size please make sure that your photo has a sufficient resolution.
What advantages does the newsletter offer?
Does exclusive access to posterXXL benefits sound interesting to you? If so, subscribe simply via the Newsletter box bottom right on our homepage. You will immediately be sent an activation link by email and can confirm by clicking the link once. After doing so, you will regularly receive our newsletter with exclusive offers, new products and useful, expert tips on the topic of photography.
Can I pick up my order personally?
No. We are sorry that personal pick up is not possible.
Do you have an express delivery service?
We have various express options:
1. "Express production and standard shipment". Your product will be given priority treatment and dispatched the next working day (if you order Monday through Friday before 12.00) - guaranteed.
2. "Express production and express shipment". Your product will be delivered the next working day (if you order Monday through Friday before 12.00) - guaranteed.