- What happens between my placing an order and my photos being delivered?
- Where and how do you produce?
- What materials do you use?
What happens between my placing an order and my photos being delivered?
a) You place an order with posterXXL.
b) You submit your data to us.
c) Your product is automatically processed and printed.
d) Your product is cut and laminated if so desired.
e) Your product is packed and passed on for shipment.
f) Your order leaves our premises and is delivered by DPD.
Your product is produced individually for you and thanks to our efficient production methods, sent to you in the shortest possible time.
Where and how do you produce?
Our products are made professionally and with maximum precision in our German production facilities. We rely exclusively on trained staff in our production department. All or our executives are master printers. This guarantees best-of-class quality made in Germany.
What materials do you use?
We use only premium quality materials for our products. These materials are sourced specially for the products in question and tested. For more information on the individual products, please refer to the product pages on our website.
How long does it take to produce the individual products?
Refer to the following table for details of the production times:
|Product||Production time (typical)|
|Poster||2 - 3||working days|
|Poster laminated||3 - 4||working days|
|Canvas||5 - 7||working days|
|Forex sheet||5 - 6||working days|
|Light box / Backlit||3 - 4||working days|
|Dibond aluminium||7 - 8||working days|
|Acrylics||7 - 8||working days|
|PVC sheet||10||working days|
|Adhesive film||5 - 6||working days|
|Photo wallpaper||10||working days|
|Photo calendar||4 - 5||working days|
|Photobook||10 - 12||working days|
Please allow 1-2 working days for shipping.
Please note that our normal delivery times may vary depending on the order volume.
How will my photos be printed?
Your images will be produced on high-resolution inkjet printers (1200dpi) that use special, long-life UV inks. We print your image exactly the way you submit it to us. We do not correct the focus or the colours.
Which products are suitable for outdoor use?
We recommend our PVC sheeting for outdoor use. For longer-term outdoor use, we suggest that you choose our premium type. It is highly tear resistant and can handle more or less any weather. Adhesive foils are also excellent for outdoor use. Besides this, any products printed in a direct printing process are useful for outdoors. They include Forex sheet direct printing, dibond aluminium direct printing and acrylic direct printing.
Will the colours in my pictures fade?
Your posters will lose some colour if exposed to sunlight for an extended period of time. Special UV protective lamination for your pictures helps avoid this. It also protects your product against scratching and splash water. The following products are provided with a special UV protection layer: laminated posters, Forex sheet, dibond aluminium and acrylic. Just try it!
Will my poster get scratched?
Despite best of class material and printing quality, this still may happen. Our special protective lamination gives you extra protection against scratches. Simply order your poster as a laminated poster. This not only avoids annoying scratches but gives you best possible UV protection to prevent colours fading.
How will my order be packed?
To ensure that your goods reach you undamaged, we use only high quality special packaging for our products. Our sheet portfolio (canvas, acrylic, dibond aluminium, Forex sheet) is given extra edge protection to prevent damage to the edges in transport. Our posters and PVC sheets are dispatched in extremely stable poster rolls. Additionally, most of our products are wrapped in a robust bubble foil.