Which delivery service will deliver my order?
Our products are shipped via DPD. Extra large formats, e.g. extra large canvas, are delivered by a specialist courier.
How much do you charge for shipping?
We charge £6.99 P&P for posters, laminated posters, photo gifts, calendars, photo books and accessories (other than frames). For all other products there is a charge of £9.99 P&P (for packages with a total size up to 3.20m*).
For parcels larger than 3.20m, for example our very large canvas formats, special delivery rates apply.
The P&P prices listed are valid for shipments to mainland UK only.
*total size is defined as the sum of the lengths of the sides of the parcel.
Where do you deliver to?
We deliver to the following countries via each respective site:
We cannot deliver to any other countries right now.
How can I check my order's status?
You can surf to www.dpd.com to check the current shipping status for your order. To do so, enter your DPD package number from your order confirmation in the "Tracking" field.
Who will deliver my order?
Our products are shipped via DPD. Extra large formats such as, e.g. extra large canvases, are delivered by a specialist courier.
Can I pick up my order personally?
No. Unfortunately, we cannot offer you a pick-up service as we produce at different locations.
What shall I do if I'm out when a delivery arrives?
If you are not at home to receive your order, DPD will keep the package and leave a note. DPD will try to deliver again the next day. If you know in advance that you will not be at home all day, you can typically inform DPD service by phone and arrange an alternative delivery time. Check your DPD note for the number.
What can I do if the delivery address is wrong?
Unfortunately, your address can't be changed retrospectively due to fast order processing.