posterXXL
  • Canvas & Wall Decor
  • Photo Books
  • Photo Gifts
  • Calendars
  • Accessories
  • Basket
  • Start page
  • |
  • Contact
  • |
  • Customer service

Kundenservice

  • Most common questions
  • Products
  • Your pictures
  • Order process
  • Production
  • Shipping and delivery
  • Complaints
  • Newsletter
Shipping and delivery

Shipping

  • Which delivery service will deliver my order?
  • How much do you charge for shipping?

Delivery

  • Where do you deliver to?
  • How can I check my order's status?
  • Who will deliver my order?
  • Can I pick up my order personally?
  • What shall I do if I'm out when a delivery arrives?
  • What can I do if the delivery address is wrong?
 

Which delivery service will deliver my order?

Our products are shipped via DPD. Extra large formats such as, e.g. extra large canvases, are delivered by a specialist courier.


Go to start Go to start

 

How much do you charge for shipping?

We charge £5.99 for posters, laminated posters and adhesive foils. Shipping for all other products costs £9.99.


Go to start Go to start

 

Where do you deliver to?

We deliver to Germany and Austria without any limitations. For a delivery to any other country, please place your order on the following pages:

  Germany Germany http://www.posterxxl.de
  France France http://www.posterxxl.fr
  Netherlands Netherlands http://www.posterxxl.nl
  USA USA http://us.posterxxl.com
  Italy Italy http://www.posterxxl.it

We cannot deliver to any other countries right now.


Go to start Go to start

 

How can I check my order's status?

You can surf to www.dpd.com to check the current shipping status for your order. To do so, enter your DPD package number from your order confirmation in the "Tracking" field.


Go to start Go to start

Who will deliver my order?

Our products are shipped via DPD. Extra large formats such as, e.g. extra large canvases, are delivered by a specialist courier.


Go to start Go to start

 

Can I pick up my order personally?

No. Unfortunately, we cannot offer you a pick-up service as we produce at different locations.


Go to start Go to start

 

What shall I do if I'm out when a delivery arrives?

If you are not at home to receive your order, DPD will keep the package and leave a note. DPD will try to deliver again next day. If you know in advance that you will not be at home all day, you can typically inform DPD service by phone and arrange an alternative delivery time. Check your DPD note for the number.


Go to start Go to start

 

What can I do if the delivery address is wrong?

Unfortunately, your address can't be changed retrospectively due to fast order processing.


Go to start Go to start


© 2004-2012 posterXXL AG, *Price incl. VAT, plus postage.
  • Large format products

    • Poster
    • Canvas
    • Forex sheet
    • Light box
    • Alu-Dibond
    • Acrylics
    • Adhesive film
    • PVC sheet
    • Photo wallpaper
  • photo calender & photobook

    • Standard photo calendar
    • Square photo calendars
    • Year planner
    • Classic photobook
    • Square photobook
    • photobook Panorama
  • About posterXXL

    • Product Designer
    • Formats & prices
    • Shipping costs
    • Customer service
    • Legal
    • General Terms and Conditions
    • Revocation instructions
    • Data protection statement
    • Customer information
  • Accessories

    • Aluminium frames
    • Composite frames
  • International

    • posterXXL DE
    • posterXXL FR
    • posterXXL NL
    • posterXXL UK
    • posterXXL USA
    • posterXXL IT

Session-ID: 6941918fcaba444bbbbf8d1641dda3e5 - Source: karnor - Server: web2