Two Day Promo: Save 30% on orders of £30 or more with voucher code: SPRING30

posterXXL
  • Canvas & Wall Decor
  • Photo Books
  • Photos / Cards
  • Photo Gifts
  • Calendars
  • Accessories
  • Framed Products
  • Spring Gifts Spring Gifts
  • Basket
  • Start page
  • |
  • Contact
  • |
  • Customer service

Kundenservice

  • Most common questions
  • Products
  • Your pictures
  • Order process
  • Production
  • Shipping and delivery
  • Complaints
  • Newsletter
Shipping and delivery

Shipping

  • Which delivery service will deliver my order?
  • How much do you charge for shipping?

Delivery

  • Where do you deliver to?
  • How can I check my order's status?
  • Who will deliver my order?
  • Can I pick up my order personally?
  • What shall I do if I'm out when a delivery arrives?
  • What can I do if the delivery address is wrong?
 

Which delivery service will deliver my order?

Our products are shipped via DPD. Extra large formats such as, e.g. extra large canvases, are delivered by a specialist courier.


Go to start Go to start

 

How much do you charge for shipping?

We charge £5.99 for posters, laminated posters and adhesive foils. Shipping for all other products costs £9.99.


Go to start Go to start

 

Where do you deliver to?

We deliver to the following countries via each respective site:

  Great Britain UK (mainland only) http://www.posterXXL.co.uk
  Germany Germany http://www.posterXXL.de
  France France http://www.posterXXL.fr
  Netherlands Netherlands http://www.posterXXL.nl
  USA USA http://us.posterXXL.com
  Italy Italy http://www.posterXXL.it

We cannot deliver to any other countries right now.


Go to start Go to start

 

How can I check my order's status?

You can surf to www.dpd.com to check the current shipping status for your order. To do so, enter your DPD package number from your order confirmation in the "Tracking" field.


Go to start Go to start

Who will deliver my order?

Our products are shipped via DPD. Extra large formats such as, e.g. extra large canvases, are delivered by a specialist courier.


Go to start Go to start

 

Can I pick up my order personally?

No. Unfortunately, we cannot offer you a pick-up service as we produce at different locations.


Go to start Go to start

 

What shall I do if I'm out when a delivery arrives?

If you are not at home to receive your order, DPD will keep the package and leave a note. DPD will try to deliver again next day. If you know in advance that you will not be at home all day, you can typically inform DPD service by phone and arrange an alternative delivery time. Check your DPD note for the number.


Go to start Go to start

 

What can I do if the delivery address is wrong?

Unfortunately, your address can't be changed retrospectively due to fast order processing.


Go to start Go to start


© 2004-2013 posterXXL AG, *Price incl. VAT, plus postage.
  • eKomi
  • Customer Satisfaction
  • Visa
  • Mastercard
  • American-Express
  • Paypal
  • Amazon Payments
  • Canvas & Wall Decor

    • Poster
    • Canvas
    • Forex sheet
    • Photo lightbox
    • Aluminium mounted prints
    • Acrylic prints
    • Photo stickers
    • PVC sheet
    • Photo wallpaper
  • Photo Books

    • Hardcover photo books
    • Photo-paper photo books
    • Photo books with windows
    • Softcover photo books
    • Felt-cover photo books
    • Leather photo books
    • Pocket photo books
    • Ring binder photo books
  • Photo Gifts

    • iPhone cases
    • iPad cases
    • Baby photo gifts
  • Calendars

    • Photo calendars
    • Year planners
    • Desk calendars
    • Postcard calendars
  • Accessories

    • Poster accessories
    • Canvas accessories
    • Acyrlic/aluminium print accessories
    • Forex sheet accessories
    • Lightbox accessories
    • PVC sheet accessories
    • Photo wallpaper accessories
    • Sticker accessories
    • Aluminium frames
    • Composite frames
  • Customer Services

    • Frequently asked questions
    • Products
    • Photo formats and resolutions
    • Ordering
    • Production
    • Shipping and delivery
    • Complaints
    • Newsletter
    • Product Designer
  • Company Info & Privacy Policy

    • Legal
    • Terms and conditions
    • Order cancellations
    • Data protection statement
    • Customer information
    • Privacy and Cookies Policy
  • International

    • posterXXL DE
    • posterXXL FR
    • posterXXL NL
    • posterXXL UK
    • posterXXL USA
    • posterXXL IT

Session-ID: b3689a002d7c640e856835009ddb217c - Source: karnor - Server: web7